Thank you for choosing RetroPow! We are dedicated to ensuring a smooth shopping experience for you. Kindly review our shipping policy for insights into our shipping procedures.

Processing Time:

Upon placing an order, we will initiate order processing within 1-3 business days.

Shipping Time:

Our standard shipping offers delivery within 7-14 business days following the processing period. Please note that shipping durations may vary based on your location and any unforeseen logistical issues.

Shipping Method:

We collaborate with reputable carriers to guarantee the safe delivery of your RetroPow device. The shipping method employed will be determined by your location and the most efficient options accessible.

Shipping Charges:

Shipping charges will be computed during checkout based on your shipping address and the chosen shipping method.

Tracking Information:

After your order has been dispatched, an email confirmation will be sent to you, including tracking information. This will enable you to monitor the progress of your shipment and estimate its expected arrival.

Address Accuracy:

Prior to finalizing your order, kindly ensure the accuracy and completeness of your shipping address. We cannot be held liable for delays or delivery problems arising from incorrect or incomplete addresses.

Order Modifications:

Should you require modifications to your order or shipping address post-purchase, please contact our customer support promptly. We will make every effort to accommodate changes before the shipping process commences.

Delays and Exceptions:

Although we strive to meet the anticipated delivery times, unexpected conditions such as weather disruptions, customs processing, or other factors beyond our control might lead to delays. We appreciate your understanding in such instances.

International Shipping:

For international orders, additional charges such as customs fees, taxes, and duties might be applicable upon delivery. These charges are the responsibility of the customer and are not included in the product or shipping costs.

Lost or Damaged Items:

In the unlikely scenario that your RetroPow is lost or arrives damaged, please contact our customer support team immediately. We will collaborate with you to address the issue and ensure your satisfaction.

For any further queries or concerns regarding our shipping policy, please do not hesitate to contact our customer support team at [email protected]. We value your patronage and trust you will relish your RetroPow gaming adventure!